Privacy Policy

This Privacy Policy explains how Serenity Therapy collects, uses, and protects your personal information when you use our telehealth therapy services. We are committed to maintaining the confidentiality and privacy of your health information in compliance with applicable laws, including HIPAA.

We may collect personal information including your name, contact details, medical history, and session notes during our telehealth therapy services. This information is used solely for providing therapeutic support and is protected under HIPAA guidelines.

• Demographic information (name, age, contact details)
• Health and therapy-related information
• Payment information for billing purposes
• Communication records from sessions

Your information is used to provide personalized therapy services, maintain accurate records, and ensure continuity of care. We do not share your information without your consent, except as required by law or for treatment purposes.

• Delivering telehealth therapy sessions
• Tracking progress and treatment plans
• Communicating with you about appointments
• Ensuring compliance with legal and ethical standards

We implement robust security measures to protect your personal and health information, including encryption, secure servers, and access controls. Our telehealth platform complies with HIPAA security standards to safeguard your data.

You have the right to access, correct, or request deletion of your personal information. For any privacy-related concerns or to exercise these rights, please contact us directly.

• Request access to your health records
• Correct inaccuracies in your information
• Opt out of certain communications
• File complaints with regulatory authorities

If you have any questions about this Privacy Policy or our privacy practices, please reach out to us. We are here to address your concerns and ensure your privacy is respected.